All Systems Operational

Uptime over the past 90 days. View historical uptime.
Spark AI Operational
90 days ago
99.93 % uptime
Today
Web Application Operational
90 days ago
99.96 % uptime
Today
MCP, APIs and Integrations Operational
90 days ago
100.0 % uptime
Today
Identity & Access Operational
90 days ago
100.0 % uptime
Today
Website (www.productboard.com) Operational
90 days ago
100.0 % uptime
Today
External services Operational
[AI] Claude API (api.anthropic.com) Operational
[Payments] Stripe API Operational
[Infrastructure] Cloudflare Workers Operational
[Infrastructure] AWS RDS Operational
[Infrastructure] AWS EC2 Operational
[Realtime sync] Pusher Channels REST API Operational
[Realtime sync] Pusher Channels WebSocket Client API Operational
[Integrations] Slack Apps/Integrations Operational
[Integrations] Intercom APIs Operational
[Integrations] Intercom Webhooks Operational
[Email delivery] SendGrid API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 10, 2026

No incidents reported today.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Unexpected AI credit usage on some Spark workspaces
Resolved - The issue causing repeated LLM calls and unintended AI credit consumption has been fixed and deployed. Affected customer credits were refunded, and the service is operating normally.
Aug 5, 18:11 UTC
Update - We are continuing to investigate this issue.
Aug 5, 15:34 UTC
Investigating - We are currently investigating an issue where AI credits were consumed by automated background analysis on some workspaces. Affected customers may see reduced or depleted Spark AI credit balances. We’ve identified the likely cause and are working to stop further impact and assess affected accounts. Another update will follow shortly.
Aug 5, 15:24 UTC

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

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