Delays in Old Boards Synchronization and Updates

Incident Report for Productboard

Resolved

This incident has been resolved.
Posted Nov 19, 2025 - 19:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 19, 2025 - 19:12 UTC

Investigating

Synchronizations to the Old Boards are delayed as well as rollups, duplications, archivings, deletions, conversion and description updates
Posted Nov 19, 2025 - 18:28 UTC
This incident affected: Web application (Boards and data, Insights and AI) and API and integrations.